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Software studio · South AfricaSaaS products / Digital platforms / Custom business systems

Build.Connect.Simplify.

ONICC_Labs builds practical SaaS products and custom business systems, backed by consultations, cyber security and ICT services from a team of senior engineers.

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Ownership
Black female-owned
Home market
Built in South Africa
Delivery
Configurable platforms first, custom development where needed

01 — About ONICC_Labs

Technology should solve real problems. Every product we build starts with one.

ONICC_Labs is a proudly South African, female-owned technology company. We develop practical SaaS solutions and custom digital systems for organisations that want simpler, better-connected ways of working.

Every product begins with a practical problem and is shaped by innovation, creativity and a commitment to solutions that are accessible and adaptable.

As a young, Black female-owned business, ONICC_Labs represents a new generation of technology entrepreneurs, building locally relevant solutions with the potential to serve markets beyond South Africa.

Ownership
Black female-owned
Home market
South Africa
What we build
SaaS products, digital platforms and custom business systems
How we deliver
Configurable platforms first, custom development where needed
Services
Dev consultations, cyber security and ICT services
Team
Dedicated senior tech engineers

Our philosophy

Three words guide every product decision.

  1. 01Build.

    We build technology that addresses real problems. If a feature has no practical use, it does not belong in the product.

  2. 02Connect.

    We connect people and organisations through digital solutions, so that information reaches the people who need it.

  3. 03Simplify.

    We simplify everyday processes through smarter systems that replace manual, repetitive and paper-based work.

02 — Connected systems

Most organisations already have the information. It just isn't connected.

Diagram: people, processes, data and operations each connect into one central ONICC_Labs system. 01 PEOPLEParentsResidentsMotorists02 PROCESSESRoutesApprovalsCall-outs03 DATARecordsAssetsInvoices04 OPERATIONSFleetEstatesEmergencyONE SYSTEM
Each group (people, processes, data and operations) links into one shared system.
  1. 01

    People

    Parents, residents, motorists, drivers and staff. The people who need information, and the people who hold it.

  2. 02

    Processes

    Routes, visitor approvals, call-outs and maintenance schedules: work that often lives in group chats, spreadsheets and paper registers.

  3. 03

    Data

    Records captured once, verified, and kept in one place instead of being retyped from form to form.

  4. 04

    Operations

    A clear view of what is happening now, so decisions do not wait for someone to compile a report.

  5. =

    One connected system

    The same information reaches the right person at the right moment. That is what we design for.

03 — Portfolio

A growing portfolioof practical systems.

Every product starts with an everyday operational problem. Our platforms are designed to be flexible and configurable, so they can be adapted to different organisations.

Products
10
Solution areas
06
Ways to work
02
  1. P/01Computer Aided DispatchHealthcare and emergency operations
  2. P/02Facial Biometrics AttendanceWorkforce and attendance
  3. P/03Courier SolutionLogistics and delivery
  4. P/04RoadSafeRoadside assistance
  5. P/05RydSafePassenger transport
  6. P/06Smart InvoicingBusiness and operations
  7. P/07Asset Management and VerificationAsset and resource management
  8. P/08Residential Complex Managing AgentResidential and estate management
  9. P/09Barbershop Management and Client SystemSmall business
  10. P/10Customised CRMBuilt to client specification
P/01Healthcare and emergency operations

Computer Aided Dispatch

A control-room system for taking calls, prioritising incidents and sending the nearest available unit, with every step time-stamped.

  • aCall-taking and incident triage on one screen
  • bLive unit status and location on the map
  • cA time-stamped record of every incident for reporting
Ask about Dispatch (CAD)

Illustration of a dispatch console: a queue of three incidents ordered by priority, a map showing incident locations and ambulance units, and a board of unit statuses. Choose an incident in the queue to see its assigned unit on the map.

Illustrative interface. Names and figures are sample data.
P/02Workforce and attendance

Facial Biometrics Attendance

Staff clock in and out by face, so attendance records show who was actually on site, and when.

  • aFace verification at the clock-in point
  • bA live attendance view for every site
  • cAttendance reports for payroll and HR
Ask about Biometric attendance

Illustration of a facial biometrics clock-in kiosk: a face outline being scanned and matched, the employee clocked in on time, and today's attendance list for the site.

Illustrative interface. Names and figures are sample data.
P/03Logistics and delivery

Courier Solution

Bookings, waybills, driver routes and proof of delivery for courier operations, with tracking that customers can follow themselves.

  • aWaybills and parcel tracking
  • bDriver routes and stop sequencing
  • cDigital proof of delivery
Ask about Courier

Illustration of a courier tracking screen: a delivery van following a four-stop route across Johannesburg, a waybill moving from collected to delivered, and a signature captured as proof of delivery.

Illustrative interface. Names and figures are sample data.

More products

P/04Roadside assistance

RoadSafe

Links motorists who need help with the service providers who can respond, so a breakdown becomes a tracked request instead of a string of phone calls.

  • aCapture the request, location and vehicle once
  • bMatch the call-out to an available provider
  • cKeep the motorist updated until help arrives
Ask about RoadSafe

Illustration of a RoadSafe request screen: a flat-tyre call-out on the N1 that has been received, matched to a provider and is now en route, with an update sent to the motorist.

Illustrative interface. Names and figures are sample data.
P/05Passenger transport

RydSafe

Makes a journey visible to the people responsible for it: who is travelling, who is driving, and where the trip is right now.

  • aPassenger check-in at pick-up and drop-off
  • bTrip progress shared with nominated contacts
  • cA clear record of every completed journey
Ask about RydSafe

Illustration of a RydSafe trip screen on a phone: a morning trip in progress with pick-up and check-in times, the driver's details, and the trip shared with two contacts.

Illustrative interface. Names and figures are sample data.
P/06Business and operations

Smart Invoicing

Brings quoting, invoicing and payment follow-up into one place, so small teams spend less time chasing paperwork and more time on the work itself.

  • aInvoices with VAT calculated correctly
  • bA live view of what is paid, due and overdue
  • cRecords ready for month-end and reporting
Ask about Smart Invoicing

Illustration of a Smart Invoicing screen: a list of invoices marked paid, due, overdue and draft, with totals for the month and one invoice opened to show the VAT calculation.

Illustrative interface. Names and figures are sample data.
P/07Asset and resource management

Asset Management and Verification

Records every asset an organisation owns, where it is and who holds it, and turns physical verification into a scan instead of a spreadsheet exercise.

  • aA tagged register of every asset
  • bOn-site verification by scanning
  • cAn audit trail of movements and checks
Ask about Asset verification

Illustration of an asset verification screen: a phone scanning an asset tag and confirming the laptop's location and custodian, an audit progress ring at 312 of 400 assets verified, and an asset register with verified, missing and due items.

Illustrative interface. Names and figures are sample data.
P/08Residential and estate management

Residential Complex Managing Agent

One system for managing agents running residential and sectional-title complexes: units, owners, levies, maintenance and notices.

  • aUnit and owner records for every complex
  • bLevy tracking and statements
  • cMaintenance requests and notices to residents
Ask about Managing agent

Illustration of a managing agent dashboard for a 24-unit residential complex: a grid of units showing which have paid this month's levy, levy collection progress, open maintenance tickets and a notice sent to residents.

Illustrative interface. Names and figures are sample data.
P/09Small business

Barbershop Management and Client System

Bookings, walk-ins and client history for barbershops, so every chair stays busy and every regular is remembered.

  • aBookings by barber and chair
  • bClient profiles with cut history and preferences
  • cAppointment reminders
Ask about Barbershop

Illustration of a barbershop booking screen: a day view of three barbers' chairs with booked and walk-in clients, a new online booking appearing in a free slot, and a regular client's profile with visit history and preferences.

Illustrative interface. Names and figures are sample data.
P/10Built to client specification

Customised CRM

A customer relationship system built to your specification: your pipeline stages, your customer fields and your reports, instead of a generic template your team has to work around.

  • aPipeline stages defined by how you actually sell
  • bCustomer records with the fields your team needs
  • cFollow-ups and reports shaped around your process
Ask about Customised CRM

Illustration of a customised CRM for a building contractor: a sales pipeline with the client's own stages (enquiry, quoted, site visit, won), a deal moving from quoted to site visit, and the custom fields configured for their projects.

Illustrative interface. Names and figures are sample data.

Solution areas

Where we build.

The areas our platforms are configured for, or where we develop a new system for your organisation, and the products that already serve them.

  1. A/01

    Healthcare and Emergency Operations

    Digital tools that support the coordination, monitoring and reporting of health and emergency services.

    • Coordination
    • Monitoring
    • Reporting

    ProductsDispatch (CAD)

    Discuss Healthcare and Emergency Operations
  2. A/02

    Fleet and Vehicle Management

    Systems for tracking vehicle availability, maintenance and use across a fleet.

    • Availability
    • Maintenance
    • Usage

    ProductsCourier

    Discuss Fleet and Vehicle Management
  3. A/03

    Residential and Estate Management

    Tools that help estates and residential communities manage residents, visitors and daily administration.

    • Residents
    • Visitors
    • Administration

    ProductsManaging agent

    Discuss Residential and Estate Management
  4. A/04

    Asset and Resource Management

    Systems for recording, verifying and tracking the assets and resources an organisation depends on.

    • Recording
    • Verification
    • Tracking

    ProductsAsset verification

    Discuss Asset and Resource Management
  5. A/05

    Business and Operations Management

    Platforms that bring day-to-day business processes, records and reporting into one place.

    • Processes
    • Records
    • Reporting

    ProductsCustomised CRMSmart InvoicingBiometric attendanceBarbershop

    Discuss Business and Operations Management
  6. A/06

    School Transport Management

    Systems for organising learner transport, from routes and vehicles to communication with parents.

    • Routes
    • Vehicles
    • Parents
    Discuss School Transport Management
Custom

Custom SaaS solutions

Software designed and built around a specific requirement that no existing platform meets. If your process does not fit a template, we build the system around it.

Describe your requirement

04 — Services

Engineering services,from advice to support.

Beyond our products, ONICC_Labs offers development consultations, cyber security and ICT services, delivered by a team of dedicated senior tech engineers.

Dev Consultations

Talk your project through with senior engineers before you commit budget: what to build, what to buy, and how to put it together.

  • Solution architecture and technology choices
  • Project scoping and planning
  • Reviews of existing systems and code
  • Build-versus-buy advice
Book a consultation

Cyber Security

Protect the systems and information your organisation depends on, with security built into how software and infrastructure are designed and run.

  • Security reviews of applications and infrastructure
  • Access control and data protection
  • Secure-by-design development
  • Practical guidance for your team
Talk about security

ICT Services

Keep the everyday technology working: the networks, devices, cloud services and support your people rely on.

  • Network and infrastructure setup
  • Cloud, email and device management
  • IT support and maintenance
  • Technology planning as you grow
Ask about ICT services

The team

A team of dedicated senior tech engineers.

From the first consultation through build, security and support, your project is in the hands of experienced engineers.

  1. ConsultSenior engineers help you decide what to build.
  2. BuildConfigurable platforms or a custom system.
  3. SecureSecurity designed in, not added afterwards.
  4. SupportICT services that keep it all running.

05 — How we work

Built around your needs.

Every organisation is different. We take the time to understand your requirements, find the opportunities for digital improvement, and then build or configure a solution around them.

Route AConfigure

An existing platform, set up for you

Our platforms are designed with flexibility and configuration in mind, so they can be adapted to different organisations and operational requirements.

Route BCustom build

A new system, built for you

Where an existing platform does not meet a specific requirement, we develop a custom digital solution tailored to the customer’s needs.

Our process

  1. Step 1

    Understand

    We learn how your organisation works and what you need the system to do.

  2. Step 2

    Identify

    We find the processes where a digital solution will make the biggest difference.

  3. Step 3

    Build or configure

    We configure an existing platform or develop a new solution to fit your requirements.

  4. Step 4

    Improve

    We keep developing our products so the solution keeps pace with your needs.

Your organisation.Your requirements.Your system.

06 — Vision, mission and values

Vision, mission and values

Our vision

To become a leading South African technology company creating innovative digital products that solve everyday problems and make technology easier to use.

We aspire to build solutions that begin with real-world needs and grow into scalable products serving organisations and communities locally and internationally.

Our mission

To develop practical, innovative and accessible technology that helps people and organisations simplify the way they manage everyday activities.

Carried out through seven commitments:

  1. 1Innovative software development
  2. 2Practical SaaS solutions
  3. 3Customer-focused system design
  4. 4Configurable technology
  5. 5Continuous product development
  6. 6Responsible use of technology
  7. 7Locally developed solutions with global potential

What guides the way we work.

01Innovation
We continuously explore new ideas and technologies to create better digital solutions.
02Simplicity
Technology should make life easier, not more complicated.
03Adaptability
Our solutions are designed to accommodate different needs and changing requirements.
04Purpose
We build technology with a practical purpose and a real-world application.
05Collaboration
The best solutions come from understanding the people and organisations that use them.
06Growth
We are committed to growing as a South African technology company while creating opportunities for innovation and entrepreneurship.

07 — Proudly South African

A new generation ofSouth African technology.

ONICC_Labs is proudly South African and Black female-owned, with a vision to contribute to the country’s growing technology and innovation ecosystem.

South Africa has talented entrepreneurs, developers, innovators and problem-solvers who are capable of creating technology for both local and global markets. ONICC_Labs aims to be part of that movement by developing home-grown digital products that solve real problems.

Why organisations choose ONICC_Labs

  • Practical by design. Every product starts with a real-world problem.
  • Configurable. Platforms adapt to the organisation, not the other way round.
  • Custom where needed. New systems are built when no platform fits.
  • Locally built. Developed in South Africa for local conditions, with global potential.

08 — Contact

Let’s buildsomething useful.

From practical SaaS products to custom business systems, ONICC_Labs helps turn real operational challenges into thoughtful digital solutions.

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